1. How to cancel
From “My account”, in the “Subscription” section: press cancel and confirm. No need to call or write. If you have trouble doing it, use the contact form and we will cancel it for you.
2. When it takes effect
Cancelling stops future renewals. You keep paid features until the end of the period you already paid for; after that your account moves to the free plan.
3. Refunds
We do not give partial refunds for the unused time of a period already paid, except where the law requires it.
If we charged you by mistake, twice or after you cancelled, write to us through the contact form and we will correct it.
Refunds are issued by Stripe, as the seller of the subscription, to the payment method you used. Stripe may also grant refunds under its own terms.
4. What happens to your data
Cancelling deletes nothing. What you saved on a paid plan becomes read-only and you can keep viewing and exporting it. If you want to delete your data or your account, you can do that separately under “Privacy and data”.